Lost and Found

Paris train lost and found services are handled by:

• RATP (Paris public transport organization) for objects lost on Metro lines/stations, trams, buses and RER A/B trains
• SNCF for TGV, RER C, D, E and Transilien suburban trains such as L line towards Versailles
• Paris Prefecture de Police (police station) in the 14th district depending on when your item was lost/stolen.

Items Lost Within 5 days

If item was lost on Paris Metro, Bus, Trams, RER A or B…

Check with RATP Lost and Found

• by phone at +33 892 69 32 46 or 08 92 69 32 46 from within Paris
• by email via RATP contact us page (for field “Objet de votre message” choose relation client RATP)

If Item was lost on TGV trains, Transilien trains, or RER C / D / E

Contact SNCF Lost and Found

• https://www.gares-sncf.com/fr/nos-services/objets-trouves

Between 5 days-15 days, your item is likely in limbo, in between transport to the Police and undergoing processing at the Police.

Items lost more than 15 Days ago

If you’re item was lost/stolen more than 15 days ago, then read about Lost & Found at the Prefecture de Police de Paris.

Contact Police Lost & Found regarding stolen/lost items:

• via Paris Police lost & found department email form
• by telephone at 08 21 00 25 25 within Paris (+33 821 00 25 25 from outside of Paris)
• in writing to:
  • Service des objets trouvés
    36, rue des Morillons
    75732 Paris Cedex 15

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Hi my name is Ben and I’m the creator & author of Parisbytrain.com. I want to empower you with the knowledge & confidence to travel Paris like a local through personally researched, in-depth articles like CDG to Paris by train and the Paris Metro. I moved to Paris in 2006 and started Parisbytrain.com in 2008 to share what I’ve learned about the vast & comprehensive Paris train network. Have Paris train questions? Ask them here. Have a great visit to Paris!

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