Paris train lost and found services are handled by:
- RATP (Paris public transport organization) for objects lost on Metro lines/stations, trams, buses and RER A/B trains
- SNCF for TGV, RER C, D, E and Transilien suburban trains such as L line towards Versailles
- Paris Prefecture de Police (police station) in the 14th district depending on when your item was lost/stolen.
Items Lost Within 5 days
If item was lost on Paris Metro, Bus, Trams, RER A or B…
Check with RATP Lost and Found
- by phone at +33 892 69 32 46 or 08 92 69 32 46 from within Paris
- by email via RATP contact us page (for field “Objet de votre message” choose relation client RATP)
If Item was lost on TGV trains, Transilien trains, or RER C / D / E
Contact SNCF Lost and Found
Between 5 days-15 days, your item is likely in limbo, in between transport to the Police and undergoing processing at the Police.
Items lost more than 15 Days ago
If you’re item was lost/stolen more than 15 days ago, then read about Lost & Found at the Prefecture de Police de Paris.
Contact Police Lost & Found regarding stolen/lost items:
- via Paris Police lost & found department email form
- by telephone at 08 21 00 25 25 within Paris (+33 821 00 25 25 from outside of Paris)
- in writing to:
- Service des objets trouvés
36, rue des Morillons
75732 Paris Cedex 15
- Service des objets trouvés
What Next?
- Search:
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Lost and Found was last modified: October 28th, 2019 by