Lost and Found

By | April 8, 2017 | in Metro

Paris train lost and found services are handled by:

  • RATP (Paris public transport organization) for objects lost on Metro lines/stations, trams, buses and RER A/B trains
  • SNCF for TGV, RER C, D, E and Transilien suburban trains such as L line towards Versailles
  • Paris Prefecture de Police (police station) in the 14th district depending on when your item was lost/stolen.

Items Lost Within 5 days

If item was lost on Paris Metro, Bus, Trams, RER A or B

Check with RATP Lost and Found

  • by phone at +33 892 69 32 46 or 08 92 69 32 46 from within Paris
  • by email via RATP contact us page (for field “Objet de votre message” choose relation client RATP)

If Item was lost on TGV trains, Transilien trains, or RER C / D / E

Contact SNCF Lost and Found

Between 5 days-15 days, your item is likely in limbo, in between transport to the Police and undergoing processing at the Police.

Items lost more than 15 Days ago

If you’re item was lost/stolen more than 15 days ago, then read about Lost & Found at the Prefecture de Police de Paris.

Contact Police Lost & Found regarding stolen/lost items:

What Next?


Author: Ben Lam
Hi my name is Ben and I’m the creator & author of Parisbytrain.com. I want to empower you with the knowledge & confidence to travel Paris like a local through personally researched, in-depth articles like CDG to Paris by train and the Paris Metro. I moved to Paris in 2006 and started Parisbytrain.com in 2008 to share what I’ve learned about the vast & comprehensive Paris train network. Have Paris train questions? Ask them here. Have a great visit to Paris!
I want to support Ben

I want to support Ben

Lost and Found was last modified: October 28th, 2019 by Ben Lam