How to get proof of disruption for insurance

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Anonymous asked August 1, 2016

I caught the RER B from Luxembourg to CDG at 16:06 by due to an issue we we taken off the train at Aulnay-Sous-Bois. We didn't get to the airport until after 18:00 missing our checkin. Where can we get proof of the disruption at Parc des Expositions?

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Ben ⋅ Staff ⋅ August 5, 2016

You can contact the RATP for confirmation there was a disruption using their contact form.

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